Product Manager — Portfolio

Problem first.
Evidence second.
Decision third.

Aspiring Product Manager — four self-directed case studies in fintech, hiring, D2C post-purchase experience, and marketplace trust, each backed by primary research and shipped as a PRD, teardown, or working prototype.

Email me Résumé ↗

31 Survey respondents, LinkedIn study

10Cr+ Customers studied at RapiPay

1,070 Reviews mined, Nutrabay study

4 Product case studies shipped

How I Build The Case

Method & tools

Applied, not theoretical — the same toolkit shows up across every case study below.

XL Sheets PPT Canva SQL

Product Discovery

Framing the real problem before reaching for a fix.

User Research Root Cause Analysis Problem Framing

Product Strategy

Turning a validated problem into a sequenced plan.

Roadmapping RICE Prioritization PRDs MVP Definition

Business Analysis

Grounding recommendations in how the business actually runs.

Market Research Workflow Analysis Stakeholder Analysis

Jan 2026 — Present

Experience

Jan 2026 – Feb 2026 · Delhi, India

RapiPay

Product Management Intern · Assisted Banking & Fintech Operations

Mapped operations of a fintech platform serving 10Cr+ customers via 6L+ agent outlets, studying 4 core banking services (AEPS, DMT, onboarding, settlement) in a regulated, RBI-licensed environment.
Benchmarked RapiPay against 2 competing assisted-banking platforms (Spice Money, PayNearby) to identify differentiation gaps across product, positioning, and operations.
Partnered with business and operations teams to translate merchant-facing workflows into product requirements within a regulated fintech environment.
Synthesized internship learnings into a self-directed product teardown, translating operational observations into product recommendations, bug reports, and a feature PRD.

Self-Directed

Case studies

Four systems, four kinds of breakdown: a delivery experience that goes silent when something goes wrong, a marketplace where trust is missing, a platform where status is invisible, and an informal economy where price is unverifiable. Each follows the same discipline — root-cause the problem before proposing the fix.

N

D2C · Post-Purchase Case Study

Nutrabay Post-Purchase Resolution

Self-initiated — built for Nutrabay's PM internship application

"When delays are unavoidable, silence is what turns them into a trust problem."

10-Review Analysis Root Cause Analysis SLA/Exception Design PRD

Mined 10 recurring 1-star themes across Play Store, App Store, Trustpilot & MouthShut (2.24/5, 1,070 votes) to surface a "marked delivered, not received" gap Nutrabay's own help center calls "rare."
Root-caused it to a missing SLA/exception-aware layer on top of courier data Nutrabay already ingests, then designed a resolution flow reusing its existing Freshdesk and notification systems.
Modeled an illustrative ~₹4L/month recovered GMV scenario and sequenced a 4-phase rollout by validation cost, not feature importance.

in

Hiring · Marketplace Case Study

LinkedIn Application Intelligence

Early-career hiring — reducing post-application uncertainty

"~75% of applicants never hear back — nobody had asked whether that silence was the actual problem worth solving."

N=31 Survey Root Cause Analysis RICE Prioritization PRD

Ran primary research (N=31) plus competitive and secondary research to identify application-status visibility as the single largest opportunity — validated as the top pick (48%) over four other options.
Designed a strategy to lift Recruiter Acceptance Rate by 10% through three RICE-prioritized pillars.
Authored a full PRD covering MVP scope, experimentation, and risks — including NYC Local Law 144 and EU AI Act constraints.

RP

FinTech · Assisted Banking Teardown

RapiPay Product Teardown

Independent teardown built on internship domain knowledge

"A reliability bug hiding in plain sight in public app reviews — and a revenue-per-visit gap nobody had written up."

Workflow Analysis Competitive Benchmarking Bug Report

Mapped RapiPay's two-layer business model (6L+ agent outlets, 3Cr+ monthly transactions, ₹360Cr FY25 revenue) end-to-end.
Diagnosed a high-impact reliability bug from public review analysis — the AEPS screen freezes after completion — with a proposed stateless reset fix.
Proposed an insurance add-on at checkout with insurance attach rate as the success metric, sequenced across a 3-stage roadmap.

SC

Sustainability · Marketplace Hackathon Build

Scrapido

Sustain-a-thon 2025 — a three-sided marketplace for the informal recycling economy

"Scrap isn't just waste — it's lost income for collectors and lost material for artisans, and the reason is nobody trusts the price."

5-Member Team AI Valuation Live Prototype

Led product strategy for a 5-member team during a national sustainability hackathon, delivering a live marketplace prototype connecting households, collectors, and artisans.
Framed pricing opacity as the core market failure, designing an AI-powered scrap valuation flow to close the trust gap.
Defined user journeys and feature prioritization across all three sides of the marketplace.

Ongoing

Leadership

Sports Society

Head of Operations

College Sports Society

Coordinated planning and execution of college sports events, managing logistics, stakeholder communication, and cross-functional teams.
Led operational planning across multiple events while improving execution, coordination, and team collaboration.

Education

Vivekananda Institute of Professional Studies, GGSIPU

Bachelor of Technology, Computer Science Engineering (CSE) · CGPA 8.2/10

Delhi, India · Expected Graduation: 2027

Before You Reach Out

Questions I get asked

Product Management internships and early-career roles — ideally ones where I can own a problem end-to-end, from root cause to shipped fix.

Root-cause it before proposing a fix. Every case study above follows the same order: evidence first, recommendation second, decision third.

Yes — the Nutrabay case study links to the full 15-slide deck, and Scrapido's code is on GitHub. Happy to walk through the thinking behind any of them.

Problem first.Evidence second.Decision third.